Our Reviews

Jared took great care of us. I just hope the radio issue is gone. time will tell.

I already sent a response

Always very friendly, helpful and take time to listen.

Great service experience. Quick in and out. Reasonable prices and great service.

Service was quick & i appreciate how everyone was so curtious.

Awesome experience

Jared was able to get my car in and fixed right away. I was very pleased with the service and will definitely be back the next time we need our vehicle serviced.

Simply noticed the car on the showroom floor and ended up buying it! The new body style gave us a little more room, liked the color combination and the price was about right. We even had our previous, cheerful, helpful salesman.

Enjoy working with the employees at Kew. Chevy

Brody took time to show us several vehicles, even tho it was near closing time when we arrived. He answered all of our questions and was very polite and helpful. Eventually it was after hours and he didn't rush us at all. Brody even ran inside to print out info on 3 vehicles of interest. He then followed up with a quote and email. Very pleased with the service.

All was good

Very good service . Very helpful finding the car you want. The team is great to work with and all friendly.

Had the air and cabin filters replaced. Didn’t realize it would cost $130! Can purchase both on Amazon for $33. Will never happen again

The dealership is clean and the people are friendly and helpful.

Very good customer service

Our salesperson JOn Crawford was excellent to work with regarding our recent purchase.

The dealer is Fine - its the radio ( Info center) in my truck that sucks, The radio goes out for a couple seconds all the time! mt morning commute is 3 minutes, the other day the radio stopped 9 times in that 3 minutes. GM needs to do something about this.

Very smooth transaction

Chase did a superb job for us

The service department got me in quickly and provided great service and notified me that I could use my GMC service points for the oil change. Will do business with Keweenaw Chevy again.

Friendly knowledgeable staff.

Not, I told service department rotate tires and when my wife came up to get oil changed and tires rotated service person said it isn't necessary. No I have to take it somewhere else to get rotation done. We live 50 miles from Houghton. I was specific about my request. They should have called me. Now I am concerned about the serve department treats all people weather they something fixed or not. NOT HAPPY. BOUGHT THRED VEHICLES FROM THERE..

J.C. Crawford did a fantastic job working with us to find the right car. He made the process pleasant and easy.

Good time on oil change

Service has always been excellent, profession, and friendly. There’s a reason we’ve purchased our last four vehicles from Keweenaw Chev.

Brady Galetto was extremely helpful and professional. Thank you Brady!!

Great service

Excellent service and great staff

I go to this dealership often, and it is always an excellent experience, and the people are great. I come in, and everyone knows me, welcomes me, and asks what I can help with or what I need. And I will only buy from Brandon and his team. They are the best, and I trust them.

Very friendly and knowledgeable staff. Chase was great to work with again.

Brady whom we purchased the car from was fantastic and Jonathan who did our trade in was excellent and Tom who did all the finance paperwork was excellent! They were very informative on everything that we asked about. I would recommend them to anyone that is looking to buy a new vehicle.

Very nice

The people there are amazing. They always take g4eat care of my truck. They even charge :e less this last time than the estimate was. We bought our truck there and will only get it serviced here.

Friendly and very efficient

Salesman, Brad, was great to work with. No pressure and good price. Would recommend to friends.

Diagnosed problem. Ordered part. Part arrived. Made appointment. Installed part. Problem solved. Chris and Jared always take of us in a friendly, knowledgeable, professional, and satisfactory manner. 2025 Silverado EV 8WT, 2024 Blazer EV

Great customer service knowledgeable staff and professional service manager.

It was good

Jared and his team treated me as if we were best of friends for many years. The quality of service was the best. I thought about buying another brand of vehicle (not GM) but the quality of service at Keweenaw Chev convinced me to stay with GM/GMC.

Service is excellent here,staff is wonderful

Told me the air filter was checked and it was not i had to put one in myself

The service department went above and beyond to take care of my auto issue. They were professional and timely, and communicated very well. Great job!

The employee I worked with was friendly and helpful; however, the issue I experienced was related to the scheduling process rather than the staff. I scheduled a 12:00 appointment for an oil change and was informed only after arriving that the service department was on lunch and I would need to wait. Lunch breaks are reasonable; allowing customers to schedule appointments during that time is not. I was told “it’s the system.” In 2026, that response is not acceptable. A scheduling system that permits appointments when service is unavailable reflects a failure to maintain even basic operational accuracy. I deliberately booked this appointment during my lunch break, arrived on time, and still waited an hour and a half for a routine oil change — despite having an appointment. That renders the concept of scheduling meaningless. I purchased my vehicle from this dealership and receive frequent calls and emails promoting additional services. The contrast is notable: there is consistent outreach when sales are involved, but no communication to prevent or correct an invalid appointment time that the dealership already knew was unavailable. This was not a staffing issue. It was a systems and management issue. Customers should not be expected to absorb the consequences of internal scheduling failures.

The sales person was great JC Crawford. Very knowledgeable.

When I made my oil change appointment I mentioned that I had bought the vehicle a few months back and how much I like it. The guy I talked to said the first oil change is free. When I brought it in I said that I was checking in for my free oil change. The guy then came to the waiting area and said it's not free since it's not GM Certified. I told him that I was told it'd be free. He gave me $10 off with a coupon he had. I feel like good customer service would've honored the free oil change being that I was told it'd be free and eaten the cost. Maybe my next one will be free to make up for it? Thank you

Service was very responsive and ready when promised

Always friendly, helpful and professional

Quick service

Sales people were helpful and informative. The final paperwork took nearly 3 hours while I was waiting at the dealership. Financing was set up prior to my arrival so not sure why it took so long.

Chase, our sales representative, was easy to work with and had our documents ready to go.

Eddie was very helpful in the sale process and everyone there is very friendly.

They were super fast at locating the problem and fixing it.

Prompt service - we called to schedule an oil change & got an appointment that same day. Staff was friendly & polite.

Brady was great to work with!

No hassles got what I wanted for my trade.

Purchased this vehicle online, site unseen, and the whole process was smooth from my Salesman Eddie to the Finance Department! Thank you all!!

Dealership was clean and comfortable. The staff was very friendly and helpful.

Jared and crew were excellent!!

Quick reliable service

Great experience

Such friendly people. They take time to talk to you.

Everything was done as promised.

Brad was very helpful finding our perfect car.

Good and prompt service.

Great service!

I was happy to get by blue equinox.

Excellent service as always

I brought my car in thinking it needed a front end alignment. Sent me home in a very nice loaner car. And called me with good news there was nothing wrong. But I had to pay for the them to make sure everything was ok. But now I know my car is fine and I’m safe to drive.

Friendly and helpful customer service. Very easy purchase process.

Brady Galetto is a great guy to work with.

Great experience from start to finish and very time efficient with the paperwork side of things. Sales and dealer worked with me to find the vehicle and deal I was looking for.

I feel confident you will take good care of my truck

Friendly staff

Amazing service department at Keweenaw Chevrolet

I received excellent professional service.

Making the appointment, drop off and pick up were simple and quick. No issues.

They got me in same day and were very helpful with the issue I had.

GREAT EXPERIENCE, LEASE SWAP WENT EASY AND SMOOTH

I had a really great experience with Keweenaw Chevy. This was my first big purchase after finishing college, and I was pretty nervous about purchasing a brand-new vehicle but Brad and the Sales department were very nice to work with and very detailed in providing information and answering my questions!

Overall experience was excellent.

Everyone was so professional. They treated us with respect. And delivered!!!

We've come to expect that the service department underneath Jarrod Ruotsala always does a very good job and the latest vehicle service department was another example.

Came in for an oil change, I have complete trust in Keweenaw Chevrolet

Everyone was very nice and the oil change went fast.

It does not get any better! Thank you 😎

The folks at Keweenaw Chevrolet were very helpful in meeting our new car needs.

Wonderful salesman, and wonderful finance person

Team did a great job.

Everybody was very helpful and I was thrilled to leave with my new Chevy Equinox.

JC was extremely helpful finding a car that we could use oxygen. We have leased Equinox many times but the lighter connector is no longer in them. Disappointed we left to figure things out. The next day JC called and suggested a Chevy Trailblazer. It turned out perfect for our needs. Thanks JC for your help.

They were great

Chase was very well informed and answered all of our questions n a timely manner. Very good to work with.

It was very good

Great sales, warranties and service.

Excellent service 👍

,

I came in for my very first oil change. Staff was very courteous and quick. I didn't have to wait long to get the task completed. I also appreciated, though this sounds trivial, that when I got into my car, there was no tag hanging on the mirror or on my car stating the number to identify it and no paper matt left in the vehicle. I had a great experience buying the car from the dealership and it just continues to be great. I highly recommend the dealership to anyone that is looking for a vehicle and or service.

Brady and Tom were very helpful and efficient making the transaction process go smoothly. It is my second purchase from them in two years.

I understand that being shorthanded can cause longer service times. The communication on this situation was terrible. Was told 2 hours for repairs which ended up taking 4 hours. No one wants to sit in a dealer for 4 hours waiting for repairs. I believe they need to stop taking in work they cannot be finish in the time they quoted. loaners should be available to customers who have any repairs that take longer than 45 minutes.

Very satisfied

Super awesome and quixk

Nothing special

Everyone was friendly and explained every detail clearly.

They are wonderful and do an amazing job. Fast and efficient.

My experience at your dealership was handled with a pleasant, professional team. I appreciate their dedication. Thank them for me.

Great staff , always on point

Good service and friendly staff

Fast honest service for our new Tahoe. Will definitely be there again

Great! I was waited on promptly, and maintenance was completed within the time given to me.

Everyone there is so nice and great to work with

Eddie was very helpful

Eddie was great.

excellent, great service

Servixw depart is always great ! I was interested in possibly tradi g my vehicle in for a new one ,but price give was 10,000 dollars too low on offer for recent vehicle I own which is spotless and low miles . NOT sure if I will continue doing business at Keweenaw GMC again !

They were so helpful & quick to get my car back on the road! Keweenaw Chev rocks!

Very friendly and professional

I had a high pressure fuel pump replaced which was covered under my bumper to bumper warranty

Eddie your salesman is the reason that I am buying my first GM car. Always bought Fords. Your crew did a Great Job!

Great experience

The task got done quickly. The staff was friendly and professional.

excellent

Great service

Brady was quick to determine my needs and options to trade in my lease. He found the exact car that I wanted. He communicated well!

I was happy dealing with the competency of the staff and sales crew here

Very friendly, knowledgable, courteous and professional at every level. Whether it was Tom, Brady, Rob, Jason or Tom they all had patience and time for my inquiries. Absolutely love my new GMC

Always courteous, prompt and professional

Always right on with appointment time and always friendly

Everything went smoothly as planned.

We were here visiting when our engine decided to die. Kyle did everything to get my warranty company with quote and information so work could be performed. Very thankful for all they did to get us back on the road.

All very well taken care of

It is always good with the service department under the direction of Jared Ruotsala. On time, length of service estimate is always accurate. It is the main reason we purchase our vehicles thru Keweenaw Chevy.

Very Professional

It was great very nice people to talk to help me in every way possible

Very professional, stayed within budget. I would recommend Keweenaw Chevrolet because they do deliver!!

good dealer to deal with

Repair work was completed much faster than expected

I was very satisfied with my visit. No problems.

we came for our first oil change on vehicle; we were quick in and quick out with no problem.

Very good

Great service

Customer service is great. I like when I call for a service appointment and I can get in either that same day or soon after.

Chase and Tom were awesome to work with!

Excellent customer service.

I always appreciate the personal contact at Keweenaw Chev.

They took good care of us

Had to get my transmission serviced had a slow shifting issue was gonna get a flush done but the guy took it for a test ride checked the fluid and told me it was fine basically, other than a pump in the transmission starting to slow down, he suggested I don't rumba. Bunch of money into unless I have to! Peace of mind acquired and money saved on my visit! Definitely a good expe

The staff was great to work with.

Very good

Very helpful knowledgeable and made is feel welcome.

They were kind , courteous and extremely helpful. I highly recommend this dealership.

I called from a couple hours away. Within half an hour I had all of the numbers I needed to make a decision. Everything was up front and accurate.

Brady, Rob and Tom were all very helpful in the purchase of our new vehicle.

Excellent service as all was pleasant and professional

Great service! Very efficient and personable crew.

Good work!

Have always had great service at Keweenaw Chevy. Problem was diagnosed correctly the first time, part ordered and installed quickly.

Friendly service

They did everything right and pleasing

very informative

Dealership got my recall in and fixed in a time that fit my schedule. Very satisfied with all work done and how friendly the entire staff is .

Everyone was awesome. I purchased the first 2027 vehicle of the year. I have purchased all my cars from this Dealer. Also from the same Sales Person. All brand new ones, every two YEARS! I wouldn’t trust any other company. GOLD STARS TO ALL THAT WORK THERE!!!

Great people to work

I was treated with the upmost respect like I was the only customer and I like the fact that a video of my car was taken before any work was done. I am glad this is done so that the mechanics do not get blamed for something that happened prior to them working on the car. Great Job in protecting your employees.

Great experience! Highly recommend!!

all was good

very satisfying on the service and the time, and the treatment. I will definitely return for my next service.

Went good

I went in for a routine oil change, All went well.

They explained everything in detail. Even showed us pictures Treated us with utmost professionalism.

Very professional and kind.

On time, friendly - positive experience

As always the appointment was on time. The staff in the service department is friendly yet professional! We enjoy doing business at Keweenaw Chevy!

Everyone was very helpful.

Fast Easy Seamless

I had my first vehicle service completed at Keweenaw Chevy, everything went fine.

Great people to do business with

Prompt and courteous service!

Please give Chris the service manager and mechanic Zachary a “ATTA-BOY” and a pat on the shoulder for “ OUTSTANDING CUSTOMER SERVICE”. They informed me on every step of repairs and replaced any bad parts that needed replacing. I highly recommend the service dept.

Very friendly

Fast friendly service!

Fast and easy

Friendly no pressure sales.

Great job with everything

It was total smooth IMO… the place was busy and the employees kept me informed on the whole process taking place

Everyone was very helpful and we enjoy doing business with them

Was there for a full service oil change and as usual was treated well and kept informed from start to finish.

I brought my vehicle in for the routine oil change. Everything went smoothly, the coffee was great, and the job was completed in less than 45 minutes! Well done !

I was so glad to bring my car for an oil change at Keweenaw Chevrolet. The showed me what they checked afterwards and it didn't take long at all. Also, the waiting room with complimentary coffee and water was nice.

Very pleased

Got in on time and service advisors were very friendly.

JC WAS GREAT!! It did take along time to get my vehicle but it just arrived there that day so they had to prepare it, he offered to get me lunch even!

Friendly, efficient employees.

Excellent service. In and out fast.

Friendly service experience was positive

Came in as an emergency, I was 500 miles from home and engine and emissions system light came on. They got me in same day and then found an issue with brakes as well. There was some miscommunication on what was bad and parts they put on, and in the end they took some labor off and gave discount on parts.

Courteous, fast service. Very accommodating.

Brady made the entire process positive, easy and completely painless from start to finish. Tom & Rob also were helpful & friendly throughout the whole process. We really appreciated how smooth everything went- no pressure & no hasdles!

Chase our salesman made leasing our new vehicle very smooth. We were able to get most of the paperwork done before we came to the dealership. He was very respectful of our time and is very knowledgeable, we enjoyed working with him and the team at the dealership.

My husband & I had purchased my new Blazer in 2022, and we knew we were going back when we needed to get Darrell a new truck. JC Crawford is "our guy" and he's wonderful. We were impressed with the dealership back before we ever bought a car from them, for taking care of my old HHR & Darrell's old Sierra, from the time we moved up here 9 years ago. Great people, HIGHLY recommend!

Tighe was the salesperson I worked with, he was fantastic! So good at explaining things and going over everything. Followed up several times to make sure if I needed any help to reach out. He is someone I would recommend to friends and family!!

Good deal and well taking care of and very knowledgeable

Brady and team were great. We cross shopped Tacoma, Ranger, and Frontier with the Canyon and partly because of the dealership experience landed in the Canyon.

Very friendly and my salesman worked hard with the sales manager to get the deal that worked for me